Shipping policy

At Drink Wise Water, we are committed to delivering your orders promptly and efficiently.

Order Processing
All orders are processed within 24 to 48 hours after payment confirmation. Once your order has been processed, it will be shipped using one of our trusted carriers: DHL eCommerce, USPS, or ePacket, depending on your location and the fastest available shipping service.

Delivery Timeframes
The typical delivery time for orders is 7 to 10 business days. However, in some cases, you may receive your items earlier. Please note that delivery times are estimates and can vary based on factors such as your location and carrier availability.

Tracking Information
All orders are shipped with a tracking number, which will be provided to you once your package has been dispatched. You can use this tracking number to monitor your order's progress every step of the way.

Shipping Delays
While we strive to ensure timely delivery, please understand that unexpected delays can occur. Factors beyond our control, such as customs processing or postal service disruptions, may impact delivery times. If your order is delayed, we will do our best to notify you as soon as possible.

International Shipping
For international orders, please be aware that additional customs fees or taxes may apply, depending on your country’s regulations. These fees are not included in our shipping charges and are the buyer’s responsibility.

Questions?
If you have any questions about your shipment, please don't hesitate to contact us at +1 (909)-861-4194 or support@drinkwisewater.com.